Tuesday, April 10, 2007
I never remember if it's "good morning" or "good afternoon."
Sarah Smile - "Good morning, [company name], this is Sarah, how can I help you?"

Caller - "Thank god it isn't morning anymore."

Sarah Smile - "Uh, yes. And I wanted you to think about that. I wanted us to all have reality check about how grateful we should all be that the day is progressing along nicely toward the time when we can all go home. I wanted us to take a moment and ponder the small blessings. That's what I was trying to do, and it certainly wasn't a mistake on my part. Yeah."

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