Monday, March 12, 2007
Let's review the rules.
1. Nobody gets to be rude on the phone until at least 10 am on mondays. I think this is fair, and benefits everyone.

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2 Comments:

Anonymous Anonymous said...

..or ask "is this norma?"
after I just answered the phone like this:
"this is NORMA, how may I help you?"

Blogger Valancy Jane said...

Yeah, I like it when I say "This is Sarah" and they proceded to call him Pat, Beth or Anna for the rest of the call. I figure I can be rude to them, because who cares if they complain about nonexistant people.

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